When our customers walk into a Lowe's store, they expect a few basic things. They expect we'll have products in stock. They expect we'll have a clean layout that makes it easy to find what they want. They expect our stores to be safe.

Delivering on these expectations is anything but basic. Lowe's has spent years optimizing our ability to exceed our customers' expectations — and while we've made great progress, we'll never stop improving.

At Lowe’s Innovation Labs, we see a future in which exponential technologies like artificial intelligence, digital twins, aerial and ground-based robots, and blockchain rewire how we as Lowe's understand and optimize what's happening in our stores. We’re building solutions that enable our stores to adapt and evolve in real-time to meet each customer that walks through our doors.